Warranty

Warranty

 

Radi8 Wheels comes with a Lifetime Limited Structural Warranty and 1 Year Finish Warranty for as long as the original purchaser owns the wheels. This warranty is not transferable to any future parties.

 

Warranty is automatically void on any wheel that has been altered in any manner, such as Repair, Bolt Pattern, Offset, Centre bore or any of the following conditions; does not offer a “road hazard warranty.” This warranty does not extend to damage due to neglect, harsh chemicals, potholes, road debris, or collisions.

 

Damages as a result of improper installation or mounting with non-approved hardware are not covered by the warranty.

Tyre and wheel width combinations must fall within those recommended by the tyre manufacturer to maintain warranty eligibility. Damage as a result of improper tyre sizes or improper tyre load requirements will not be covered under warranty. Maintaining proper tyre inflation is essential in reducing unnecessary stress to the wheel over time. Appearance blemishes or defects on wheels that have been mounted is not accepted.

 

All warranty claims must be sent to Radi8 Wheels for inspection before any claim can be accepted. Warranty claims must be processed through the original dealer that the wheels were purchased from or the original invoice purchase through Radi8 Wheels. Dealers or direct customer must obtain a Returned Merchandise Authorisation (RMA) number from a Radi8 Wheels representative before sending any warranty claims back to Radi8 Wheels. Warranty claims sent to Radi8 Wheels without an RMA number will be refused. Radi8 Wheels  will perform an inspection upon receipt of the wheel and notify the dealer or direct customer if the wheel has been accepted as a manufacturing claim.

 

Radi8 Wheels is not liable for any shipping costs involved for any warranty claims; this includes any expenses as a result of removal, installation, transportation cost or loss of use. Any expenses covered will be at the discretion of the original dealer and determined on a case-by-case basis.

 

Accessories determined to be defective in workmanship or materials while the wheel is under warranty will be repaired or replaced. Wheels will not be replaced due to defects in accessories.

 

THIS WARRANTY SHALL NOT APPLY TO:

 

Wear and tear from long term use; such as the fading of paintings, chrome plating.

Sensuous phenomenon which does not give bad effect on driving performance; recognized as feeling of driving which is caused mostly by miss-adjusting wheel balance.

Defects become worse by being left or neglected.

Defect resulting from violation or neglect of rules and cautions listed on this manual.

Defects resulting from alteration, modification or repairs by other than Radi8 wheels.

Defect resulting from installation on vehicle which is altered or modified illegally.

Defects resulting from improper maintenance or no maintenance at all.

Defects resulting from installation of improper wheel (ex. Sizes or the like) to the vehicle.

Defects resulting from installation of incorrect tyre size.

Defects resulting from wrong use of mounting parts; such as nuts, bolts, spacers, hub rings or the like.

Defects resulting from external factor such as harsh cleaning chemicals or abrasives, roadway chemicals and hazards, and adverse weather.

Defects resulting from natural calamity such as damage of earthquake, storms, folds and fire or any accident and acts of God.

Defects resulting from mis-operation of mounting on/off tires and balancing.

Defects resulting from use at competitive events or use off road.

Claims without any proof of purchase or of original owner.

Special custom color finishes already agreed by purchaser upon ordering as without finish warranty.

Any cost resulting from inconvenience and loss occurred during replace or repair; such as telephone, rent-a-car, hotel, transportation, new tyres, compensation for loss of sales,business chance and closed days and etc.

Defects resulting from the installation on excessive or uncovered vehicle load.